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As we have many appointments to accommodate, it is important that you are on time and ready for pickup. If you are more than 5 minutes late, depending on our schedule, we may be forced to leave. Please be assured that we will call you first to avoid any possible miscommunications.
Generally, your driver will arrive several minutes early to start loading luggage. If your driver feels he / she will be even one minute late, you will receive a phone call to communicate.
Please call 808-782-1153 to speak with a representative who can further assist you.
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